Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Response Warranty

  • Our tech help and support Department is working day–and–night to respond to all your service demands. Every single ticket you post to us is going to be addressed within no more than sixty minutes. If your case calls for help from an administrator, we are going to send the ticket to the person on duty and will inform you that the situation is under control.

  • Top quality support service

  • Expert Technical Assistance Service

  • We will be on–line for you 24/7 to provide you with advices and technical support as well as to help you with any difficulty that you may encounter when organizing your virtual server. We’re able to aid you with all installed in advance software, such as your Operating System, server management panel (depending on the VPS type) and the Website Control Panel produced solely by our developers.

  • Intuitive help center

  • An Intuitive Help Section

  • In the Website Control Panel that is offered for free in your virtual server, you’ll discover a practical Help zone, that features everything you should have knowledge of when monitoring your internet sites and software. We have added a range of how–to reports and video training that present the general website administration tasks in an easy to read manner.