1 hour ticket response
We are specialized in supplying a swift and adequate answer to every customer support ticket posted by a user. Our qualified client support engineers will examine your inquiry and will offer you the best option. We offer a 1–hour response time guarantee for all support tickets. In fact, our average customer support ticket response time has proved to be 20 minutes.
A Premium Customer Care Service
Each member of our client support team has many years of experience in the Linux cloud hosting niche and almost all of them have worked for us for at least 5 years. They are all eager to respond to all your requests in the most professional manner possible.
An Easy–to–Browse Help Section
In the Website Control Panel you will find an easy–to–navigate Help section where you can find quick hints on how to use our services. You can find the answers to your queries in our F.A.Q. repository, find more hints in the web hosting account administration articles or check out the step–by–step video tutorials.