Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour answer warranty with all of our Linux cloud hosting packages, which means that each help question you email is going to be replied to within 1 hour max. Our support team members are educated to rapidly handle any issue and to ensure that you get timely advice on any difficulty that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is supplied by a crew of competent employees who’re able to answer to your query in a timely manner. You can make contact with the technical support team by launching a help support ticket from your Website Control Panel or by posting us an e–mail. On working days, you may also call us on the telephone or take advantage of the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need help while working on your online projects within the Control Panel, you’ll be able to always click the Help control key and pick your issue in the set of articles or blog posts that will show up. We have also turned almost all content articles into video tutorials. The list of training videos will show up if you click the Videos key available in each section.