A 99.9% Server Uptime
We have built our cloud hosting platform using stable hardware components and significantly customized software. Our admins have installed a modified version of Security–Enhanced Linux on all our physical servers to ensure utmost protection and dependability. We’ve set up several denial–of–service protection appliances combined with very powerful firewall software to make sure our internal network is impregnable and safe.
Our Linux cloud hosting plans include a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our uptime guarantee remains the same.
A 99.9% Network Uptime
In order to deliver an exceptional web hosting service, you can rarely rely on the default network configuration in a datacenter. We’ve set up our very own custom network in order to ensure a lightning–fast connection speed with the rest of the world.
And because of this, regardless of which data center facilities you select: our US data center, our UK data center, in our FI data center, in our Eastern Europe data center or our AU data center, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is valid for all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, if it is your cash at stake, you can’t feel really safe. This is why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. If you do not feel pleased with our hosting service or if you would like to use a more robust hosting solution, such as a Linux VPS servers or a dedicated servers – we’ll give you your money back in full, without any hidden fees or refund taxes.
24/7 Technical Support
We have attentively selected each member of our 24x7 support team to make sure that we can provide the best possible technical support service you can get. Each one of our technicians has lots of years of experience dealing with web hosting accounts behind his back, therefore they know very well what they are doing. Plus, they are available to you 24/7 – you will be able to get in touch with them at any time and they’ll respond back to you as soon as possible.
Their average response time is just twenty minutes, whereas with other hosting distributors you have to wait around for days. Plus, we offer a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be responded to in less than one hour.