Irrespective of the fact that the hosting service provided by the different companies is virtually the same, every provider has a personalized platform with its own modifications and ways to accomplish certain operations. This is the reason why, an in-depth knowledge base will be unbelievably useful both for persons with zero experience and for technically knowledgeable individuals who will eventually discover how particular operations are executed, but will lose precious time meanwhile. The purpose of such a knowledge base is to make the hosting service fast and simple to use, sparing users a lot of time and efforts. The outcome is more gratified customers, as they can easily find the information they require, and much less work for the customer care team members, because usually most of the inquiries and problems that clients have are already listed in the knowledge base. In case the articles themselves are written well and encompass more topics, you will be able to find out more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Cloud Hosting

If you get a cloud hosting package from us, you’ll be supplied with access to our thorough online help documentation where you will see information about pretty much everything connected with our hosting solutions. The topics encompass anything from how to set up an e-mail address on your phone, to how to accomplish different things using an .htaccess config file. The articles are written in an easy-to-grasp manner and include thorough guides on how to carry out a specific operation inside your Hepsia Control Panel. You can also find information that’s not directly connected to Hepsia, for example one that concerns online apps on your computer. The whole list of articles will be located in the Help section of the Control Panel, but those that are relevant to a given section can be accessed on the spot. Since we’ve covered as many topics as possible, you’ll be able to become aware of de facto everything related to your web hosting account.

Extensive Online Documentation in Semi-dedicated Servers

We’ve prepared a comprehensive online knowledge base for all our current and future customers, so in case you purchase a semi-dedicated server account from us, you’ll be able to find any info that you are searching for at any time. We have an enormous number of informational articles, which will help you better understand what’s happening in your semi-dedicated account – "What is PHP?" and "What are file permissions?" are just 2 examples. Our how-to guides will help you accomplish anything you need – uncompress an archive, import a MySQL database, redirect a domain, etc. Also, we’ve also got troubleshooting guidelines, which will enable you to discover what spurs a particular problem and the viable solutions for it. In case you’re unable to send email messages or your domain name opens an HTTP 500 error message, for example, you can refer to our knowledge base and repair the problem right away. The articles can be accessed through any section of the Control Panel, as well as through the all-inclusive Help section.